“Where to begin. Let's start with overpriced, opportunistic, and manipulative. This company seems to thrive on using a desperate situation to it's fullest advantage, regardless of their client, even when they are a senior. A repair job that turns into replacement, followed by an additional, adjacent appliance replacement to garner more work and more money, is just a sad and predatory practice. Then there is the conniving tactic of their employees trying to garnish even further money, by selling a ridiculous service contract, that automatically renews (??), which could and should easily be covered by product warranty, anyway.
I will be contacting the Better Business Bureau to file a report.
Do yourself a favor – Do not settle for this outfit, just because they've named their company accordingly so it comes up at the top of the list on a Google search. They are not the only game in town and need to realize it.”
– T S.