Archives: Reviews

“Nathan ran a gas line from the meter to a newly built detached garage and did a fantastic job. It was a big job and he completed it in 1 day. It looks great. He was very personable/friendly and happy to answer all my questions. I would highly recommend Nathan to anyone needing this type of service. Great job Nathan!”

– Jason K.

“Nathan and Matt were wonderful! My shower was so badly broken that it took two people to fix it, they were quick, courteous and the price was excellent.”

– Geoff M.

“The entire team was extremely supportive and answered all my questions before, during, and after the services were provided. Thank you to Nathan B for answering my mountain of questions and always taking the time to explain every detail! I have recommended you to everyone I know!”

– Alexa B.

“Thank you to Nathan B and Yaro for the excellent plumbing repair! I appreciated the visual explanation on the problem and recommended repair. Everything is working perfectly now!”

– Penny G.

“Extremely happy with the service we received. Very prompt professional service from Paige in office. Nathan came to our home to check out the job and explain what needed to be done as well as the cost. Once we decided to proceed Paige had them scheduled and kept us up to date on when to expect them. Nathan and his partner (sorry cannot remember his name) arrived on time, did the work and left everything very clean in the areas they worked. Nathan really took extra time to make sure to explain everything to us and answer any questions we had. All round excellent service!!”

– Danial M.

“Nathan arrived on time, very friendly, happy to meet our dog and give him pets. Very thorough and carefully examined work after to make sure no leaks. Very satisfied with his service.”

– Robin and Ed R.

“Nathan arrived on time, very friendly, happy to meet our dog and give him pets. Very thorough and carefully examined work after to make sure no leaks. Very satisfied with his service.”

– Robin and Ed R.

“I contacted Alpha Plumbing for a kitchen leak. Nathan and Matt arrived promptly, assessed the situation, and provided a repair plan with a cost estimate. They quickly fixed the leak at the agreed price. Their expertise and professionalism were impressive. We’ll choose Alpha Plumbing for future needs. Thanks to Nathan, Matt and Alpha Plumbing, for a job well done.

Bob”

– Bob B.

“Nathan came by this morning to tighten all the loose faucets, very friendly and personable. Explained everything and was very thorough, finished the job to my satisfaction. Thanks for your all your good work !”

– Ronda P.

“Called for an urgent deinstall. The operator was great and was able to find a technician to come during our time frame. Nathan was knowledgeable and took the time to explain the process and our options. He was able to complete the job within an hour. Above and beyond service! I would recommend Alpha Plumbing for all your home plumbing needs!”

– Michael V.

“Nathan and Matt did an excellent job replacing 2 toilets in my house on Friday August 23. They clearly explained what they are performing and why, leaving me confident that job was performed properly and to the highest quality. Nathan and Matt were a pleasure to have at my house and once the job was completed the effected areas were cleaned up leaving with nothing to do but enjoy my new toilets. I am once again impressed by Alpha plumbing and will continue to use your business for all my plumbing needs. Thank You very much!!!!”

– Vadim K.

“Nathan, Yaro, & Matthew did a toilet leak problem diagnosis & recommended options to proceed. We selected a new replacement/install as cost presented is just over 2 hundred dollars more than repair.

They are very knowledgeable & quite professional. We highly recommend them!”

– Jerry F.

“Jesse was friendly and professional, figured out the issue quickly and repaired it quickly. He also was patient answering all my questions.”

– Amy F.

“Very professional from the initial contact to the technician. The work was completed efficiently and as required. The technician was friendly and very knowledgeable.”

– Bev M.

“I would like to thank Mike for the amazing service that was done at my house, he went above and beyond and is highly skilled.”

– Ali O.

“Called in the morning technician showed up at 11. Was prompt and professional, explained the job, did the install and repair in a neat and timely manner.”

– Murray C.

“Nathan and his team mate, were extremely professional, thorough and knowledgeable!
They were very tidy while performing the work.
I was very happy with the outcome of the work
And would recommend Alpha Plumbing.
I have to mention Paige who ensured the appointment was booked and she followed up post work as well, fantastic, thanks Paige.
Thank you for the great work!”

– Dan G.

“Jesse has been handling our boiler maintenance for a few years now, and his professionalism and knowledge are outstanding. He offers excellent recommendations and demonstrates exceptional customer service skills.”

– Jose D.

“Nathan B. was excellent. He was thorough, courteous, gave clear explanations and helpful suggestions and resolved the sump pump issue quickly and efficiently.”

– Marjorie Z.

“The Alpha Team, Nathan, Matt and Paige, replaced our hot water heater and water softener. They were very responsive to our service request. Nathan was very professional, courteous and friendly. His communication skills are excellent and he delivered exactly as he said he would. The workplace was left very clean and tidy. Including Nathan's picture with the the confirmation texts was much appreciated. Thanks for a great job.”

– Fred L.

“Mike and Matt came in to replace an old toilet and old faucet. They were respectable and presentable, and super kind! I'm impressed with the level of detail and care shown. Thanks Alpha!”

– P G.

“Nathan came by when our new furnace stopped working. He was quick to identify the issue and was clear in explaining what happened and how to prevent if from recurring. He was very helpful and friendly – would definitely call Alpha again.”

– Emily P.

“I had an issue with my toilet. Alpha Plumbing responded quickly and dispatched Matthew. Matthew was able to quickly repair my toilet and provided effective service. The quality of work was amazing and Matthew was very professional and friendly. The pricing was fair and reasonable. I would highly recommend their services to anyone.”

– Joseph C.

“I gave them a call about our water heater no loner having hot water. They dispatched Nathan to our house and he assessed the issue and recommended a replacement of our 10+ yrs water heater. A few hours later with the help of his colleague Matt, the job was done. These two gentlemen were courteous, professional and I highly recommend this company for any plumbing issues.
Thank you for your excellent workmanship.”

– Pierre L.

“Alpha Plumbing promptly responded to my urgent need of service to my rental income property. To me this is key prompt response, attentive Technician, and overall job to meet my satisfaction. I am pleased to recommend Alpha Plumbing to others and most importantly a shout out to Nathan, a responsible, attentive Technician.”

– Rose G.

“Paige was super helpful getting everything coordinated and Nathan did a wonderful job getting everything plumbed. Workspace was left super clean. Would definitely recommend.”

– Jason A.

“I would give 6/5 stars. From the first response, to working with the admin staff, to the front line crew, I have nothing but good things to say. On time and super professional. After the job, the area was so clean, I told my wife I cleaned up.”

– Brian M.

“I’m considering purchasing a home with radiant heat and knew very little about it. I phoned the company and was put through to Dan who was very knowledgeable about the radiant systems. He took the time to give me advice over phone as well as to give feedback on a picture I had sent him depicting the type of system in question. Should I purchase that home I will definitely be contacting this company again for scheduled maintenance and service. Definitely went above and beyond for just a concerned purchaser!!”

– Blair

“Technicians performed maintenance on a boiler and in-floor heating system and a cross-service backflow preventer. Work was completed quickly and professionally. Additional work was identified and completed. Technician showed me the old worn out components. Technicians were friendly, knowledgeable and provided useful information about the heating system.”

– Mark O.